The TPO provides consumers with free, impartial and independent advice for all types of property sales. Its Redress Scheme has been providing consumers and property agents with an independent dispute resolution service since 1990.
It is a government approved scheme to provide independent rulings designed to achieve a full and final settlement of disputes and all claims made by either party. Continue reading The Property Ombudsman (TPO) Member
The National Association of Property Buyers (NAPB) was founded in 2013 in response to to the growth in popularity of Quick House Sales companies.
TPO consulted with a number of reputable practitioners from the Quick House Sales industry including Dave Coughlin, Managing Director of National Residential and the Landlord Sales Agency to define a fair and reasonable business and a model of good business practice.
Quick house sales companies differ from estate agencies because they enable members of the public to sell their properties fast by buying them directly or brokering a deal with a property developer – i.e. without promoting them to the public or having to wait for someone to make an offer. Quick house sales companies that buy property directly must have significant funds available to make an instant purchase.
Continue reading National Association of Property Buyers (NAPB)
“The fast sale market is split into two types: those that buy properties and those that broker sales.
We have always known the only way for the Quick House Sales industry to survive in all market conditions is to provide a service that is fair to all parties. Our valuations (which are normally about 10 – 15% below market value) have to be fair to sellers, provide enough margin so that we are paid and be attractive to buyers.
While buyers may walk away with slightly less than if they used a high street estate agency, the speed and service we deliver is second to none. It is a much better option and returns than traditional auctions which used to be sellers’ only alternative option.
We pride ourselves on being completely transparent in our offers, delivering what we promise and for providing a much needed option for sellers who want to sell their properties in a fast, efficient and controlled way with less sacrifice than at auction.
A minority of companies with unscrupilous practice threatened the reputation of the sector but in 2013 the Office Of Fair Trading reported “Our study has shown this to be a dynamic and innovative sector where some businesses have modified their business models to try to offer a better service to home sellers” and set about identifying good practice and providing users with a means to identify trusted providers.
I was included in the group of practioners they chose to work with to develop a code of good practice and a founding member of The National Association of Property Buyers. We are fully regulated for all types of property sale.“
David Coughlin, CEO National residential / Landlord Sales Agency
Continue reading The Need For Regulation
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