Privacy - National Residential
 

Privacy

Privacy Policy

Any information submitted to National Residential is protected by The Data Protection Act 1998. We are registered Data Controllers. Our registration number is ZA081795

NB. PLEASE ALSO READ THE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE (“SITE”). BY USING THE SITE, YOU AGREE TO BE BOUND BY BOTH POLICIES, AS SUPPLEMENTED OR MODIFIED BY National Residential FROM TIME TO TIME AS DISCUSSED BELOW.

This Policy describes the type of information Operator and its Affiliates, Business Partners and Service Providers collect from visitors to the Site, what we do with that information, and how visitors can update and control the use of information provided on the Site. This Policy applies solely to our online data collection from this site; it does not describe information collection policies for other data we collect, including data collected on other sites, such as separate sites operated by our Business Partners that we do not control.

At www.national-residential.co.uk, protecting your privacy is very important to us. Our goal is to treat the personal information you furnish us with the utmost respect, and in accordance with this Privacy Policy.

WHAT INFORMATION DO WE COLLECT? HOW DO WE USE IT?
Anonymous Browsing

You can visit us on the World Wide Web without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web servers collect the name of the domain you used to access the Internet (such as aol.com), which pages on our Site are visited (and when they are visited), Internet browser type and platform, the link that brought you to our Site, and any links clicked within our Site. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to our Website in general. We also use this data to monitor site performance and to make the site easier and more convenient to use. None of this information can be used by us to identify you.

Personal Information Collection

There are times when we may ask you for information about yourself to assist us in meeting your various needs, including:

  • Providing you with products or services you have requested
  • Servicing your account
  • Improving our services
  • Developing and/or informing you of additional products or services that may be of interest

In these cases, your browsing will no longer be anonymous to us. To provide these services, we may need to ask you directly to provide, among other things, your name, address, post code, e-mail address, phone number and certain financial information about the value of your home. Also, you may elect to apply online for one of our products or services, which may require us to gather additional information to determine your eligibility for such products or services.

Please note that we do not knowingly solicit information from children under 18 years of age and we do not knowingly market our products or services to such children. As a result, children under 18 years of age should not use this Site.

Cookies

Cookies are small pieces of data stored by your Internet browser on your computer’s hard drive. If you are browsing, a cookie is used to help us measure the number of visits, average time spent, page views, and other statistics relating to our Website.

This cookie by itself doesn’t tell us your e-mail address or who you are. If you decide to register online or apply for additional information, products, or services from us, we may collect additional information to provide tailored offerings or content to you or to deliver such products and services. In this case, we use cookies to allow us to recognise you on subsequent visits and make your online experience and our provision of products and services more convenient.

Cookies cannot be used to get data from your hard drive, get your e-mail address or personally identifiable information about you. You may set your Internet browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note, however, that by not accepting cookies, you will limit the functionality we can provide you when you visit our site and may prevent you from accessing products and services we offer.

If you submit information to us during your visit to www.national-residential.co.uk, you can prevent disclosure of this information to unaffiliated third parties (except as necessary to fulfill your requests, or as described in the preceding sentence) by e-mailing us at info@national-residential.co.uk (use the subject line “DISCLOSURE OPT-OUT” and include your name, physical address, and e-mail address) or by calling us, if you so choose.

For more information on our cookie policy, see our cookie policy

E-MAIL COMMUNICATION AND ONLINE SURVEYS

Occasionally, we will send you e-mail communications with information, which may be useful to you, including information about our products and services or about offerings from affiliates or third parties. When you first provide us with your e-mail address, you will be given the option of not receiving any such e-mail or other marketing contacts if you choose. We will also include instructions in our e-mail messages on how to unsubscribe if you later decide you do not want to receive any future e-mails or other marketing contacts from us or other third parties.

At times, we conduct online surveys to better understand the needs, profiles, and experience of our visitors. Your will be given the option of not participating in such surveys.

HOW IS YOUR INFORMATION SECURED AND PROTECTED?

At www.national-residential.co.uk, our goal is to protect your personal information submitted to us through this site. E-mail communication is not suitable for confidential information; please do not send us any confidential details by email.

We instruct our employees with access to your information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to our business. Employees who misuse customer information are subject to disciplinary action.

OTHER INFORMATION COLLECTORS

This Privacy Policy only addresses the use and disclosure of information we collect online through this Site from users. Our Site may include links to the Sites of our business partners or others. The privacy customs of policies of these Sites may be different from ours. To the extent that you disclose your information to other parties or Sites, you are subject to the privacy customs and policies of those parties or Sites. We cannot be sure whether any third parties linked to or through our Site have privacy policies similar to ours. Therefore, we cannot be responsible for the content or the privacy practices employed by anyone else.

WHAT IF WE CHANGE OUR PRIVACY POLICY?

We reserve the right to modify or supplement this Privacy Policy at anytime. If we make any material change, we will update our Website to include such changes. We recommend that you review this Privacy Policy regularly for changes.

IF YOU DO NOT AGREE TO ABIDE BY THE TERMS & CONDITIONS OR THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR SUBMIT YOUR INFORMATION THROUGH IT.

This website (www.national-residential.co.uk) is owned and operated by The Online National Residential Agency a trading company. ‘National Residential’ is a trading name of The Online National Residential Estate Agency Ltd of 1 Hunters Walk, Canal Street, Chester CH1 4EB registered with Companies House with number 06421548.

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Data Protection Act
Registered Controller
No. ZA081795



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